Don’t worry, it happens to the best of us!
Still having trouble? Make sure you are using the email address associated with your account (usually your work or registration email) and check your spam folder for the reset link.
To reset your password: Click on the “Forgot Password?” link on the login page. Enter your registered email address, and we will send you a link to create a new one.
Congratulations on completing your training!
You can download it by navigating to the “My Certificates” or “Completed Courses” section on your dashboard.
Once you have completed all modules and passed the final assessment, your certificate will be generated automatically.
To ensure your hard work is recorded correctly, please keep the following in mind:
- Proper Exit: Always use the “Save & Exit” or “Finish” button within the module. Closing the browser tab abruptly can sometimes prevent the data from syncing.
- Browser: We recommend using the latest version of Google Chrome or Microsoft Edge for the best experience.
- Connection: Ensure you have a stable internet connection while navigating through the lessons.
Yes! Our platform is fully responsive, meaning you can learn on the go.
- Simply log in through your mobile browser (Safari, Chrome) as you would on a desktop.
- Optional: [If you have an app, insert: “You can also download our dedicated app from the Apple App Store or Google Play Store for a smoother mobile experience.”]
Access periods vary depending on your specific license or enrollment:
- Standard access usually lasts for 12 months from the date of enrollment.
- You can check the specific expiration date for each course under the “Course Details” tab in your personal learning environment.